ISO 27001:2022
Information security management discipline around the way we operate and manage customer service delivery.
About FCS Protect
FCS Protect helps organisations protect data, simplify recovery and build confidence in their backup and disaster recovery strategy.
FCS Protect was created to make enterprise-grade data protection and availability services more accessible to organisations that need reliable recovery without unnecessary complexity.
Our approach is built around quality of service, technical expertise and clear advice, helping customers understand how backup and disaster recovery services benefit their business.
We attract and maintain relationships by making sure customers see the value of the service and know what to expect when recovery is needed.
Infrastructure
FCS Protect operates its own infrastructure within a secure, carrier-neutral Datum data centre environment in Manchester. This gives us a physical UK platform for services where customer requirements benefit from resilient hosted infrastructure, rather than relying solely on anonymous commodity cloud services.
We avoid publishing unnecessary operational detail about the platform itself, but the important point for customers is that our services are backed by a professionally operated UK data centre presence, high-availability design principles and an experienced technical team.
Assurance
FCS Protect is ISO 27001:2022 accredited and Cyber Essentials Plus certified. These accreditations sit alongside the technical controls in our chosen platforms and the data centre standards of the facilities we use.
Information security management discipline around the way we operate and manage customer service delivery.
Independently verified cyber security controls that support our internal security baseline.
Use of UK data centre facilities and established backup, recovery and cloud storage technologies.
Customer feedback
These comments reflect the service-led approach customers and partners have valued from FCS Protect. We will continue refreshing this section as newer testimonials and logo approvals come through.
FCS has proven to be a trusted and dependable partner to Furness Building Society, consistently delivering a high standard of service and support. Their strong understanding of backup technology, combined with their professionalism and responsiveness, provides us with confidence in their ability to support our business effectively.
FCS have been our backup and disaster recovery provider for over 3 years, and throughout that time they have consistently delivered an excellent service. They always deal with issues promptly and clearly place a strong emphasis on customer service, making sure we feel supported whenever needed.
We’ve always found your team professional, responsive and easy to work with. The support and service provided over the years has been consistently reliable, and it’s clear that customer relationships are a genuine priority for you.
I have worked with FCS over many years and multiple roles, they’ve been a trusted partner who consistently deliver high-quality service and support. Their expertise, responsiveness, and commitment really set them apart. I wouldn’t hesitate to recommend them.
FCS provide us with a welcome and cost effective solution to backup our AWS environment to entirely separate, air-gapped UK based data centres. The FCS team are fantastic - responsive, pro-active and technically excellent.
An excellent service supplied with exceptional support. FCS are our benchmark in service.
It has been proven that the combined expertise of Care Micro and FCS ensures our customers can be up and running again with the minimum downtime in the event of a disaster.
FCS has provided exceptional backup and disaster recovery services for our customers, leveraging both Asigra and Zerto with real operational maturity. Their team is consistently reactive when support is needed, and every configuration change is handled through collaborative working sessions that ensure accuracy and transparency. Their reliability, technical depth, and customer-first approach make them a standout partner for managed data protection.
With FCS we can be sure of maintaining our quality of service, which is vital to our reputation and future growth.
Wealden District Council were able to reduce costs of their Cloud Backup Solution whilst also making it more flexible.
Organisations we work with and have supported
No hard sell, just a practical conversation about your requirements, risks and recovery objectives.