Privacy Policy

Fantastic Cloud Services Ltd are committed to protecting and respecting your privacy.

This Privacy Policy describes the collection and processing of the personal data that you provide to us.

Your Personal Data:

Information that we may collect

We may collect and process the following data about you:

Information that you provide to us in circumstances such as requesting services from us or reporting a problem with our website. This will typically include your name, email address, company name and telephone number.

If you contact us, we may keep a record of that correspondence.

The collection and processing of personal data through this Website is done in accordance with the EU General Data Protection Regulation.

Why we need it

Personal data collected through this Website will only be used for the purposes for which it was provided. If you utilise our contact form, we will use the data you provide to stay in touch with you and to service your request.

What we do with it

We will store your data on our local servers until such time as you ask us to remove that data. The indefinite nature of this retention supports our legitimate interest in creating and maintaining a business relationship with yourself.

Your Rights In Relation To Your Personal Information

Under Data Protection legislation you have several specific rights in respect of your data. As a Data Controller Fantastic Cloud Services Ltd are committed to ensuring that you are aware of these rights and to support you should you wish to exercise one or more of these rights.

Please be aware that these rights do not apply in all circumstances.  We will explain to you whether or not the right does apply to you based on the specific circumstances. 

The right to be informed - including about the processing of your personal data.  That is the reason for this data privacy policy.

The right of access – you have the right of access to your personal information that we hold about you as a data controller. Please be aware that in the event that you wish access to your personal information, you will be required to verify your identity. We will not charge you for providing access. It is understood that the processing of an application for access may take up to 30 days.

In certain instance you may be required to pay a reasonable fee based on our administrative costs if requesting further copies.

This right will enable you to obtain confirmation that your personal data is being processed, to obtain access to it, and to obtain other supplementary information about how it is processed.  In this way you can be aware of and you can verify the lawfulness of the processing of your personal data.

The right to rectification - you have the right to request that we rectify any inaccurate personal information about you (we also require you to provide information to us if your personal data is inaccurate or out of date).  This includes the right to have any incomplete personal data completed (taking into account the purposes of the processing), including by means of providing a supplementary statement.

The right to erasure (also known as the right to be forgotten) - in certain circumstances, you have the right to request that we erase your personal data.  This right is not absolute – it applies only in particular circumstances and where it does not apply any request for erasure will be rejected.

The right to restrict processing - in certain circumstances you have the right to request that we restrict our processing of your personal information, for instance where you contest it as being inaccurate (until the accuracy is verified), where you consider that the processing is unlawful and where this the case where you request that our use of it is restricted, or where we no longer need the personal data;

The right to object - in certain circumstances you may have the right to object to our processing of your personal information. This right allows individuals in certain circumstances to object to processing based on legitimate interests, direct marketing (including profiling) and processing for purposes of statistics.

Additional rights exist in law. However, we do not believe that we process data that is relevant to these rights.

Enquiries And Complaints

If you have any enquiries or complaints about our processing of your personal information, we encourage you to contact us initially so we can seek to discuss this with you. You should contact info@fcs-protect.co.uk

You have the right to lodge a complaint about our processing of your personal information with the Information Commissioner’s Office (https://ico.org.uk/) who is the supervisory authority who regulates our processing of your personal information in compliance with data protection laws. 

Changes to this Privacy Policy

Fantastic Cloud Services Ltd reserve the right to make changes to the Privacy Policy from time to time. Any such changes will be posted on these Privacy Policy pages and may also be communicated by email.

Hawthorne House, Dark Lane, Batley, WF17 9LW T 0333 666 999 1
All rights reserved. Copyright FCS Protect 2018. Created with love by Fantastic Media.
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